Hotel Estação

A

- AIRPORT

  • Oporto Airport – 50 km

  • Average travel time – 35 minutes

- ALARM

  • Please see the Emergency Plan posted on the door of your room. For more information contact the Front Desk

- ANIMATION

  • The reception will be happy to inform you about all the activities taking place in the city

- AIR CONDITIONING

  • All the rooms are equipped with air conditioning. Any questions, please contact the Front Desk

B

- BAR

  • Located on the ground floor, near the Reception, opened from 9h to 23h.

  - BREAKFAST

  • Breakfast is served in the breakfast room, on the first floor. The breakfast buffet is available every day from 07h30 to 10h00.

C

- CAR RENTAL

  • Please contact the Front Desk

- CHECK-IN/CHECK-OUT

  • Check-in is possible after 3:00 p.m., and check-out until 12 a.m. In case the room is not available by then, we may charge you a supplement for an extra night. If you want to extend your stay, please inform the Front Desk as soon as possible.

- CITY MAP

  • At the Front Desk of the Hotel you will find at your disposal a city map.

- CREDIT CARD

  • We accept major Credit Cards

- COT

  • If you need a cot, please contact the Front Desk.

- COMPLAINT BOOK

  • The Hotel has Complaints Book.

D

- DO NOT DISTURB

  • If you wish not to be bothered, put outside your door the card warning.

E

- EMERGENCY

  • In an emergency, please contact immediately the Front Desk.

- ELECTRIC CURRENT

  • 220V ;Please check your equipments before connecting them to the electric plug

- EXTRA BED

  • If you need an extra bed, please contact the Front Desk.

F

- FIRE

  • To report a fire please call the Front Desk. Indicate the location of the fire and if possible, the size. Our personnel shall start immediately the necessary procedures.

 

H

- HAIRDRYER

  • All rooms have hairdryer.

- HOSPITAL

  • Braga Hospital Telephone: 253 027 000 For more information about the Hospital, please contact the Front Desk.

I

- INTERNET

  • The Hotel has wireless Internet. For more information, please contact the Front Desk.

K

- KEY

  • The key corresponds to single key for each room. If you experience any problem, please contact the Front Desk.

L

- LAUNDRY

  • Our Hotel doesn’t provide Laundry services, however, if you need more information please contact the Front Desk.

- LOCAL CURRENCY

  • Euros (€) Notes in circulation are 500, 200, 100, 50, 20, 10, and 5 Euros.

  • Coins in circulation are 1 and 2 Euros and 1, 2, 5, 10, 20, 50 cents.

- LOST AND FOUND OBJECTS

  • Please contact the Front Desk.

M

- MAINTENANCE

  • If you find that some equipment needs maintenance, please contact the Front Desk.

- MEDICAL SERVICES

  • If you need medical assistance, please contact the Front Desk.

- MESSAGES

  • Whenever we receive a message for you, it will be left in your room or at the Front Desk.

N

- NON SMOKING

  • Smoking is not allowed inside the Hotel.

P

- PARKING

  • The Hotel has private parking for guests. For more information, please contact the Front Desk.

- PETS

  • Not allowed – except guide dogs

- PHARMACY

  • For information on the nearest pharmacy, please contact the Front Desk.

- PHOTOCOPIES

  • Please contact the Front Desk.

R

- RECEPTION

  • The reception provides information services and reservations and is at your disposal 24 hours per day.

- RESERVATIONS

  • If you want to extend your stay or make new reservations, please contact the Front Desk.

- ROOM CLEANING

  • We assure daily room cleaning. The change of towels is done whenever requested and the bed linen is changed, at least, each 2 days, and every time a new guest occupy the room.

- ROOM MAINTENANCE

  • If you notice any anomaly or malfunction in some equipment/room, please contact the Front Desk

- RNET

  • National Registry of Tourism Enterprises No. 636

S

- SECURITY

  • We inform that, for your safety, we have a suverillance system in Hotel common areas. We have an evacuation plan which you can find on the room’s door.

  • For your own interest, please read the plan and take note of the exits. In case of fire do not use the lifts. If the evacuation of the Hotel is necessary, the meeting point is located on the exterior park in front of the Hotel.

  • Make sure you lock your room door whenever you go out, even for a short period of time.

  • Keep the door locked while staying in your room.

  • Never tell your room number to strangers.

- SNACK

  • If you want a snack or have anything to eat, the Snack machine is available in the ground floor 24 hours.

T

- TELEVISION 

  • All televisions have national and international channels. If any problem arise, please contact the Front Desk.

- TOURIST EXCURSIONS

  • The Front Desk will be happy to inform you about all the tours available.

- TOURIST INFORMATION

  • The Front Desk will be happy to inform you about all the sights and monuments to visit.

- TRANSPORT/TAXIS

  • The Front Desk has updated timetables of public transports to various locations. For information and booking taxis, please contact the Front Desk.

w

- WATER

  • Tap water is drinkable, however we recommend using bottled water

- WAKE-UP CALLS

  • To set wake-up call, please call to the Front Desk.